Terms & Conditions

1) Promoter Details and Contact

1.1 The Promoter is CARVANTIC LTD (Company Number 17041381) with registered office at 26 Latimer Close, Crawley, England, RH11 7SJ.

1.2 Contact: admin@carvantic.com · Telephone: +447900613164

2) Definitions

• "Website" means the Promoter's website or any successor domain/app through which Promotions are offered.
• "Promotion" means any prize competition, draw, or instant win promotion offered by the Promoter.
• "Competition" means a Promotion where winners are selected after the Closing Date.
• "Instant Win" means a Promotion where entry numbers may trigger an immediate prize allocation.
• "Entry" means a valid submission by paid route or Free Entry Route.
• "Closing Date" / "Opening Date" means the times and dates shown on the relevant Promotion Page.
• "Prize" means the prize(s) described on the relevant Promotion Page.
• "Entrant" means any person who submits an Entry.
• "Winner" means an Entrant confirmed by the Promoter as entitled to receive a Prize.

3) Status of These Terms

3.1 These Terms apply to all Promotions.

3.2 The specific rules for each Promotion (including prize details, entry limits, dates and pricing) are set out on the relevant Promotion Page.

3.3 If there is any inconsistency between these Terms and a Promotion Page, the Promotion Page will prevail for that specific Promotion detail and these Terms will prevail for all other matters.

3.4 We may update these Terms from time to time. The version in force at the time of entry will apply.

4) Eligibility

4.1 Promotions are open to individuals aged 18 or over worldwide, except where participation is prohibited or restricted by local law.

4.2 You may not enter if you are an employee of the Promoter, professionally connected with the Promotion, or an immediate family/household member of such persons.

4.3 We may require proof of age, identity and address before awarding any Prize.

4.4 We reserve the right to refuse or void Entries where we reasonably suspect abuse.

5) Entry Routes

5.1 Paid Entry Route

(a) Submit your Entry via the Website following the steps on the Promotion Page.

(b) Each paid Entry requires payment of the stated entry fee.

(c) An Entry is valid only once payment is successfully authorised.

5.2 Free Entry Route

5.2.1 A free postal entry route is available for each Promotion in order to comply with applicable UK law.

5.2.2 You may enter without charge by sending your entry by pre-paid first or second class post to: CARVANTIC LTD, 26 Latimer Close, Crawley, England, RH11 7SJ.

5.2.3–5.2.7 See our Free Postal Entry Route page for full details on requirements, submission rules, and deadlines.

6) Entry Limits and Fairness

6.1 Entry limits per person/household/payment method may apply and will be shown on the Promotion Page.

6.2 We may apply reasonable controls to protect Promotion integrity.

6.3 Entries generated by bot, script or automation are prohibited and may be void.

7) Competition Questions

7.1 Where a Promotion requires a Competition Question, only Entries with the correct answer will be treated as valid for winner selection.

7.2 The availability of the free postal entry route is not affected by the format or difficulty of the Competition Question.

8) Promotion Period and Changes

8.1 Promotions run between the Opening Date and Closing Date shown on the Promotion Page.

8.2 Times and dates are interpreted as London, England time unless stated otherwise.

8.3 We may extend, suspend or amend a Promotion where reasonably necessary for legal, technical or operational reasons.

8.4 Any material change will be notified on the Promotion Page.

9) Winner Selection and Verification

9.1 Standard Competitions

Following the Closing Date, all valid Entries will be included in a random draw conducted using a verifiable randomisation method. Draws will normally be conducted live and may be broadcast on platforms such as YouTube, Facebook or TikTok.

9.2 Instant Win

Instant Win prizes may be allocated by pre-assigned winning numbers or equivalent method. Outcomes may be displayed immediately on the Website and/or notified by email.

10) Winner Notification

10.1 Winners will be contacted using the details supplied in their Entry.

10.2 Competition Winners will normally be contacted within 7 days of the draw.

10.3 If a Winner does not respond within 14 days, we may disqualify them and select an alternative.

11) Prizes

11.1 Prize details are described on the Promotion Page.

11.2 Prizes are subject to availability and may be substituted with one of equal or greater value.

11.3 Prizes are non-transferable and non-refundable unless stated otherwise.

11.4 Risk passes to the Winner upon delivery or collection.

11.5 Where the Prize is a vehicle: insurance is not included; the Winner is responsible for licensing, taxes, registration and ongoing costs.

11.6 For travel/event prizes: travel insurance, transfers, meals and personal expenses are excluded unless expressly included.

12) Site Credit

Site Credit has no cash value, is non-transferable and expires after 12 months unless stated otherwise.

13) Refunds and Cancellations

Entry fees are non-refundable once an Entry is submitted, except where required by law. If a Promotion is cancelled for reasons beyond our control, we may refund valid paid Entries.

14) Prohibited Conduct

We may void Entries or disqualify Entrants who breach these Terms, attempt manipulation, use automated methods or provide false information.

15) Limitation of Liability

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded by law. Subject to that, we are not liable for technical failures, lost Entries or issues arising from use of the Prize.

16) Data Protection and Publicity

We process personal data in accordance with our Privacy Policy. Winners may be asked to participate in reasonable publicity. You may object before the Closing Date.

17) Third-Party Platforms

Promotions are not sponsored, endorsed or administered by Facebook, Instagram, TikTok, YouTube or any similar platform unless expressly stated.

18) General Legal Provisions

18.1 Severance: If any provision is invalid, the remainder remains in force.

18.2 No waiver: Failure to enforce any right is not a waiver.

18.3 Assignment: We may transfer our rights as part of a business reorganisation.

18.4 Third Party Rights: No third party may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

19) Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales and the courts of England and Wales have exclusive jurisdiction, subject to overriding consumer rights.